Terms & Conditions



·        ACKNOWLEDGEMENT - Will be disbursed upon receiving of your order.  Should you not receive acknowledgement within 10 business days, please make an inquiry on the status of your order.


·        CBP (Cash Before Processing) accounts are required to send 50% deposit prior to production and the remaining 50% prior to delivery.


·        COD (Cash On Delivery) balance requires cashiers check.  On COD shipments, the freight company will charge for the COD pickup transaction.


·        TERM accounts are subject to credit evaluation.


·        CREDIT CARDS are accepted as payments with no extra charges to clients.


·        PAST DUE accounts are automatically subject to term change and accumulated interest rate.  


·        DAMAGE CLAIMS - Please inspect your order carefully.  All defects or damages must be noted on the Bill of Lading right away.  If you find a damage that is repairable and would like to keep the merchandise, you must file a claim directly with the carrier company.  Freight Lines will not accept claims that are not noted “damage” on the Original Bill of Lading.


·        PRODUCTION - Your order processing will not be scheduled until we receive all necessary material, such as customers’ own fabric, customers own finish sample, and specific instructions, or deposit, if applicable.                                      


·        CATALOGS - Our catalog kit is available at $300/kit.  The kit contains our catalog, fabric samples, and wood finish colors.  The catalog alone can be purchased at $150; fabric samples at $75; and wood finish color samples at $75 separately.


·        SIZES & DIMENSIONS – All dimension specifications in the products catalog are approximate and might change from time-to-time.  Please call for current information, product availability, prices, up charge fees, minimum order, delivery time, returns, etc.  Prices are subject to change without notice.